Several of the top printer makers—Canon, Epson, and HP—have come out with, taken together, a profusion of budget-minded wide-format printers here in 2014. But if the number of different wide-format models is any measure, Brother’s commitment to this trend is the biggest of all.
In one way or another, each of the machines in Brother’s Business Smart line, such as the ever-popular MFC-J4610DW, as well as the Business Smart Pro series, including the MFC-J6920DW, all print tabloid-size (11×17-inch) pages.
While most of the Brother Business Smart models support printing just one tabloid-size page at a time (through a rear override slot), most of the Business Smart Pro all-in-ones (AIOs), such as the MFC-J6920DW, ship with two paper drawers, and at least one of them holds wide-format paper.
In between these two product lines, though, is Brother’s Business Smart Plus family of printers, and the subject of this review, the $199.99-list MFC-J5620DW. This model, and the line, is an average of the ones above and below. In the case of the MFC-J5620DW, it comes with only one paper drawer, but as we’ll discuss in some detail later on, this AIO lets you print tabloid pages through both that main paper drawer and a rear input slot.
Aside from the tabloid-size printing, the MFC-J5620DW’s feature set is about what you’d expect from a $200 business printer. We appreciated the 35-sheet automatic document feeder (ADF), though we’d have liked it even more had it been an auto-duplexing mechanism, for scanning multipage, two-sided originals without our help. And, as we’ll get into in the last section of this review, occasionally the graphics output looked a little less than perfect, but the rest of the print quality was on the whole excellent.
The imperfections we saw were the kind you really have to really look for, though, and most people probably wouldn’t notice them. And balancing that out, this AIO stands out in another key area, besides tabloid printing: cost per page (CPP). The MFC-J5620DW delivers the very lowest CPPs we’ve seen from an under-$200 multifunction printer. We’re pretty sure it has the lowest CPPs we’ve seen from a wide-format-capable model, too. (If it isn’t, it’s very close, on both accounts.)
In fact, aside from Brother’s recent Business Smart Pro series models, we don’t often see high-volume inkjets with CPPs this low—not unless the AIO costs at least $300 to $400. (Epson’s recently released $299.99-MSRP WorkForce Pro WF-4630 All-in-One comes to mind, but, alas, it doesn’t support wide-format printing.)
When you’re evaluating an inkjet meant for business, remember that it will probably have to churn out more pages than most home printers will. So a realistic ongoing operational cost weighs heavily in our overall assessment, and it should in yours, too. But a low CPP is not all that the MFC-J5620DW has going for it. For what it does (as you’ll see on the next page), it’s not a hulking, beastly printer—it’s relatively small and light.
On the whole, if high-volume inkjet output at a decent cost per page (with respectable speed, and in overall good quality) sounds good to you—well, here’s your AIO. Just proceed with caution if graphics-heavy output is what you’re after.
Read the entire review at Computer Shopper.